Important Information
Policies
To help make your stay at ibis Styles Makkah in Mecca as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, guest-friendly policies for a smooth and respectful stay experience.
Check-In & Check-Out
Check-in time begins at 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out can be arranged upon request, depending on availability.
Identification & Age Policy
All guests must present valid identification upon arrival. Minors under 18 must be accompanied by a parent or guardian, as per Saudi hospitality regulations.
Deposits & Payments
A credit card or cash deposit may be required to cover incidental charges during the stay.
Smoking & Pets
Smoking is prohibited in all guest rooms and enclosed public spaces. Outdoor areas are designated for smokers. Pets are not permitted on the property.
Cancellation Policy
Cancellation terms depend on the booking type. Flexible reservations may be canceled up to a specified date without charge, while non-refundable bookings are billed in full. Guests should confirm conditions during booking.